Technical Support Engineer

Permanent @Garniche Jobs UK in IT
  • Gloucester, Gloucestershire View on Map
  • Post Date : May 31, 2023
  • Apply Before : July 8, 2023
  • Salary: $3,300,044,000.00 - $44,000.00
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Job Detail

  • Job ID 369255

Job Description

Technical Support Engineer (PDH/SDH Specialised)

– Gloucester

– Full time, Permanent

– Salary up to £44,000 per annum

We are looking for a positive, hardworking candidate who is willing to learn and keep on top of modern communication technologies as the telecommunication industry evolves. The company has a reputation for integrity and strong technical capability, the applicant will need to be a team player who can contribute ideas and apply good fault resolution methodology in an open environment. This person must also be capable of applying this knowledge both on-site with customers and in-house.

Ideally, the applicant should be educated to HNC level or above in a telecommunications field and preferably hold security clearance such as SC or DV, however this is not mandatory but the individual must be eligible for UKSC & NPPV3 clearances.

Specialist knowledge in PDH/SDH.
Familiar with a range of test equipment such as optical power meters & light sources, BERT's, cllula scanners and multi-meters.
Able to conduct testing and produce full comprehensive test documentation / reports.
Experienced in fault finding methodology.
The ability to manage fault tickets process from beginning to end.
Ability to administer and run small turn key projects.
Experience with remote management platforms.What you will need:

Excellent communication skills both verbally and written, internally and externally.
Comfortable engaging with both customers and suppliers on technical and project related matters.
Experience using Microsoft applications, such as Word, Excel and PowerPoint.
Ability to work as part of team or autonomously using their own initiative.
The ability to train other members of the team and customers.
Ability to transfer existing skills to the environment, technically, process-wise and by experience.
Ability to work under pressure and to given deadlines.
Available to carry out field activities as when the business requires.
A good work ethic that shows pride for their work.
Willingness to learn.
Held or previously held any telecommunications-related courses/qualifications with regards to theory, installations, testing, commissioning, power & H&S.

If you believe you are suitable for this role, please apply now