
Senior IT Support Engineer
Permanent @Garniche Jobs UK posted 4 weeks ago in IT ShortlistJob Detail
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Job ID 344481
Job Description
Our client is one of the largest multi- academy trusts in the South and East of England. There is an outstanding opportunity for a FT Senior IT Support Engineer to join their team in Crawley. The Senior IT Support Engineer will provide a Tier 2 IT support to resolve higher level issues across regional academies and support the IT manager in distribution of IT support across the region.
You must hold a UK driving licence and undertake and enhanced DBS check. Working hours are 8am – 4pm.
Their primary aim is to support various Primary & Secondary Academies and are committed to providing outstanding teaching and learning to enable all pupils to meet the challenges of the twenty-first century.A great opportunity for someone looking for a career, not just a job!
In addition to the generous basic salary, you will receive outstanding benefits including:
* Workstation set up including laptop and mobile phone
* A wide variety of opportunities for professional development
* Opportunities to work flexibly, where possible
* Our support for your wellbeing at work
* Membership of a generous pension scheme
* Free eye tests at Specsavers
* Free parking
* Employee Assistance Programme – free and confidential advice on a variety of subjects ranging from physical and mental health to financial help
* The option to join our employee discount scheme
IT Support Engineer Responsibilities:
* Install and configure computer hardware operating systems and applications
* Monitor and maintain computer systems and networks
* Talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
* Troubleshoot system and network problems, diagnosing and solving hardware or software faults
* Support the roll-out of new applications
* Set up new users' accounts and profiles and deal with password issues
* Respond within agreed time limits to call-outs
Essential Skills:
* 2nd Line support experience
* Working experience with Servers – Managing Antivirus, Backups and SCCM or WDS
* Strong Active Directory experience – Adding/Removing Users and Password resets and Group Policy Management
* Wi-Fi/Aruba experience and understanding
* Switches and Infrastructure – DHCP/DNS and VLANS
Desirable:
* Managing projects using the essentials technologies
* Managing VLAN Ports
* Education experience
Apply now and we can discuss this in more detail and provide you with a more detailed job description.
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