Level 2 Helpdesk Engineer

Permanent @Garniche Jobs UK in IT
  • Dublin View on Map
  • Post Date : May 19, 2023
  • Apply Before : June 28, 2023
  • Salary: $3,500,045,000.00 - $45,000.00
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Job Detail

  • Job ID 365091

Job Description

About the role

The Helpdesk Engineer will perform routine transactional and operational IT tasks while reporting to the IT Infrastructure Manager. We're looking for a self-starter that can complete tasks quickly and under pressure.

Responsibilities

Providing  2nd level support to business users to the standards and levels requires.

Managing a busy helpdesk with energy – prioritising tickets, managing competing priorities.

Managing a Windows environment  – experience with Windows 10/11, Office 365, and Servers (In this role you will get the experience of working on servers and building)

Have experience with IT Security or a Security Mindset.

Events log monitoring, patch management, and system monitoring.

Patching & upgrade of operating systems, software & applications.

Security maintenance: Endpoint Protection and Device management, troubleshooting & maintenance.

To APPLY click below or email me at (url removed)