
Level 2 Helpdesk Engineer
Permanent @Garniche Jobs UK posted 2 weeks ago in IT ShortlistJob Detail
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Job ID 365091
Job Description
About the role
The Helpdesk Engineer will perform routine transactional and operational IT tasks while reporting to the IT Infrastructure Manager. We're looking for a self-starter that can complete tasks quickly and under pressure.
Responsibilities
Providing 2nd level support to business users to the standards and levels requires.
Managing a busy helpdesk with energy – prioritising tickets, managing competing priorities.
Managing a Windows environment – experience with Windows 10/11, Office 365, and Servers (In this role you will get the experience of working on servers and building)
Have experience with IT Security or a Security Mindset.
Events log monitoring, patch management, and system monitoring.
Patching & upgrade of operating systems, software & applications.
Security maintenance: Endpoint Protection and Device management, troubleshooting & maintenance.
To APPLY click below or email me at (url removed)