Job ID 371384
We are looking for an enthusiastic individual who enjoys working as part of a team. Who possesses excellent IT skills and is able to use a variety of software and systems.
Office based in a beautiful building located in Coventry.
Office hours apply.
Key Responsibilities :
Fault finding and troubleshooting via telephone, email etc
Diagnosing potential faults and attempting to resolve as first point of contact
Provide clear instructions
Creation of Fault support tickets and maintaining operational management
Taking ownership of faults recorded
Key Skills :
Excellent IT skills
Excellent Communication Skills
Great Customer Service
If you have the right skills, please click Apply or call (phone number removed)